T's & C's and Privacy

About Pennychoo
Pennychoo sells greetings cards and printed paper items. All greetings cards are printed on FSC Certified materials supplied with an envelope and packed into a cello bag. 

Lead Times:
All Pennychoo products are printed to order so please allow up to 10 working days. Delivery may require a signature, so please be certain to have the goods delivered to an address where someone can accept your parcel. All parcels are sent by courier.

Delivery: If your order is over £125 then UK delivery is free; otherwise standard UK delivery is £12. If you fall within any of the following postal areas, please get in touch for a delivery estimate before ordering, thanks.

  • AB31-56
  • HS1-9 
  • IV1-99
  • FK17-2
  • KA27-28
  • KW1-17
  • PA20-80
  • PH17-50
  • ZE1-3
  • BT1-94
  • IM1-99
  • TR21-25

Non-UK Retailers: Pennychoo is currently unable to supply retailers inside the EU. Shops inside the US and Canada should buy via the Pennychoo shop on Faire.

If for any reason you are not satisfied with your goods then please contact me within 7 days of receipt of your order.

Privacy Policy:
Pennychoo is committed to your privacy. All personal information obtained through this website is kept secure in accordance with the Data Protection Act 1998. The personal information requested from you at the checkout is considered the minimum required to process your order efficiently.

If you subscribe to the Pennychoo mailing list, I'll occasionally inform you of new products arriving or special promotions. I will never pass your details on for any purpose.

Refusal to Supply: 
Pennychoo reserves the right to refuse to supply a retailer which is located too close to an existing Pennychoo stockist. 

Customer Services and Support:
If you have any further queries, please please contact me

Pennychoo's registered address is:
3/101 White Hart Lane, Barnes, London SW13 0JL

Pennychoo (“Company”) is committed to protecting and respecting your privacy. This is the privacy policy for www.pennychoo.com (“the Website”).

By using the Website, you consent to the collection, use and transfer of your information under the terms of this policy.

Who has access to your information:
The Company has access to your information. For the purpose of the Data Protection Act 1998, the Company is the data controller and the Company’s address is available here. The Company owns the data that it collects on the site.

The Company also uses contractors to service the site or to fulfil orders from customers. Where these contractors require access to personal information, the Company tries to seek assurances that they comply with the DPA and that your information will be kept confidential. They will not use your information except to fulfil their obligations to the Company, and will not use it except in line with this privacy notice.

The Company may have to disclose information about customers to the Company’s professional advisers to obtain professional advice.

The Company will not disclose your information to anyone else.

Location of data:
The data that the Company collects from you is stored within the European Union.

Information the Company collects and uses

The Company collects and processes the following data about you:

  • Information that you provide by filling in forms on this website. This includes information provided at the time of registering with the Company, ordering products, posting material or requesting information or further services. 
  • If you contact the Company, the Company may keep a record of that correspondence.
  • Details of your visits to the Website including traffic data, location data, weblogs and other communication data.

IP addresses:
The Company may collect information about your computer, including your IP address, operating system and browser type. The Company uses this for Website administration. This is statistical data about the Company’s users' browsing actions and patterns, and does not identify you.

The Company uses cookies to identify your computer when you are on the website. A cookie is a file sent by the website to your computer, and used by the website to identify you, to improve the Website and to deliver a personalised service.

You may configure your browser to refuse or restrict the use of cookies. If you refuse or restrict the use of cookies, you may be unable to access certain parts of the Website and may not be able to purchase goods.

How the Company uses your data:
The Company uses data about you in the following ways:

  • To provide you with access to parts of the Website;
  • To allow you to purchase goods on the Website;
  • To allow you to supply the products or services you have requested;
  • To collect payment from you;
  • To contact you about your orders and requests;
  • To use and analyse the information the Company collects so that the Company can administer, support, improve and develop the Company’s services;
  • To tell you about important changes or developments to the Website;
  • To tell you about other products and services which the Company offers which may be of interest to you. The Company only does this if you have agreed to receive this type of information;

Data & password security:
All data you provide to the Company is stored on Shopify’s secure servers. Any payment transactions will be encrypted. 

Where you have a password, you are responsible for keeping the password confidential. Do not share the password with anyone.

Sending information on the internet is not completely secure. Although the Company does its best to protect your personal data, the Company cannot guarantee the security of the data transmitted to the Website. Any transmission is at your own risk. Unless the Company has been negligent the Company is not liable for any loss arising from a breach of security.

Choice – receiving marketing emails:
You can choose to receive promotional and marketing emails from the Company. You can do this by choosing to opt in to our newsletter. You can choose not to receive these emails later by choosing to unsubscribe from any received newsletters.

Changes to privacy policy:
The Company occasionally changes this privacy policy. You should therefore look at the policy regularly.