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Privacy Policy

Pennychoo Privacy Policy

We’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email or in writing to 

Pennychoo, Capital Office , Kemp House 152-160 City Road London EC1V 2NX

Who are we?
Pennychoo is a small, independent company based in the UK designing and publishing greetings cards and related products. Our registered address is Pennychoo, Capital Office , Kemp House 152-160 City Road London EC1V 2NX

How do we collect information from you?
We obtain information about you when you use our website, for example, if you subscribe to our newsletter, or if you purchase something from us.

What type of information is collected from you?
When you subscribe via the subscription popup on our website, we collect your name and email address 

When you make a purchase from us, we collect your name, email address and postal address

How is your information used?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it.

Your personal data will be used for one of the following purposes:

1. If you subscribe to our newsletter, your information will be used to send you relevant marketing messages eg sales, new products info, competitions etc.

2. If you buy something from us, your information is collected so we can dispatch your items, and contact you via email to iron out any problems that may arise, or to keep you up to date on the progress of your order.

We may then use your information to send you marketing information that may be of interest to you as a Pennychoo customer eg. new products and services, sales, competitions, seasonal promotions. We may also want to keep you informed about when we’re going to be closed eg for holidays, website maintenance etc.

We will hold your personal information on our systems for as long as is relevant, or until you ask us to remove it.

Who has access to your information?
We will not and never will sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes

Your choices
We will not contact you for marketing purposes unless you have given your prior consent, or you have purchased products from us and so would reasonably be expected to have an interest in being made aware of our other products.

You have a choice about whether or not you wish to receive information from us. If you decide that you do not want to receive direct marketing communications from us, you can change your marketing preferences at any time by contacting us by email or via the contact form on this website

All emails you receive from Pennychoo contain links in the footer which allow you to update your preferences, or unsubscribe instantly from all mailing list.

How you can access and update your information
The accuracy of your information is important to us. If you change email address, please email us or write to us at: Pennychoo, Capital Office, Kemp House, 152-160 City Road London EC1V 2NX

You have the right to ask for a copy of the information Pennychoo hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information
No sensitive information (ie credit or debit card details) is held by Pennychoo; all such data is processed by PayPal. Please click here to see PayPal’s Privacy Policy and how they protect your data: 

Non-sensitive details (eg email addresses) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of ‘cookies’
Like many other websites, the Pennychoo website, hosted by Shopify, uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a more personalised service.

Please click here to see Shopify’s Privacy Policy and how they protect your data

It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information. 

Review of this Policy
We keep this Policy under regular review. This Policy was last updated in April 2018.